What We Collect and Why We Collect It
When you open an account with us, we collect your name, email address, and the mobile number linked to your bKash, Nagad, or Rocket wallet. This is necessary to verify your identity, process deposits and withdrawals, and keep your account wallet secure. We also collect device
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and session data — browser type, IP address, and pages visited — to detect unusual activity and maintain service quality. Payment transaction records are stored separately from your profile data and are only accessible to our internal finance team. We do not share your wallet details
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with game studios such as Pragmatic Play or Evolution; those connections are server-side and your payment credentials are never exposed. Cookies and similar tracking tools are used to remember your session preferences and to measure how account holders move through the lobby. You can manage cookie
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preferences through your browser settings at any time. We retain your account data for as long as your account remains active, and for a further period as required under applicable law in eligible regions. If you close your account, you can request deletion of personal data
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that we are not legally required to keep. All data transfers use SSL encryption. The scope of this policy and your rights under it depend on your local law and the region from which you access v8k.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.